Friday, March 7, 2008

Windows 2003 ITM 6.1 Install Abort

Every once and awhile I get an ABORT error when installing ITM 6.1 on a Windows 2003 system. On some 2003 systems I get the error and others I don't.

You will get this error if you are not running SP1 or if the Windows Installer 3.1 (KB893803) is not installed. You can install ITM 6.1 on a Windows system w/o SP1 if you install the updated Windows Installer. You can download the installer at:

or go to and search for KB893803.

The documentation states that the minimum requirement is SP1 but you can actually run ITM 6 w/o SP1 as long as you have the updated installer.

Here is a snip of the abort.log messages.

2-15-2006 13:00:03 OnAbort Entered
2-15-2006 13:00:03 Copy abort log from C:\IBM\ITM\InstallITM\IBM Tivoli Monitoring 20060215 1254.log to C:\IBM\ITM\InstallITM\Abort IBM Tivoli Monitoring 20060215 1254.log
2-15-2006 13:00:03 ABORT: CMA Directory Count=1
2-15-2006 15:00:03 ABORT: CMA(1) value TMAITM6
2-15-2006 15:00:03 --- LOCAL EnvSettings at ABORT ---

This appears to happen right after the GSKIT has been installed.


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