Monday, February 26, 2018

Netcool and other IBM ITSM products upgrades due to Java6 EOS

Problem

IBM has announced End of Support dates for quite a few products in 2018.  In many cases, this stems from the impending end of support for Java 1.6.  You can search for IBM products and the EOS date here: https://www-01.ibm.com/software/support/lifecycle/

Solution

Gulfsoft Consulting can help you move to a supported release in a short time period, or we can get you upgraded to a product with more features (like moving to NOI from Omnibus). We have helped hundreds of clients over the years upgrade and migrate in situations exactly like this.  The typical time needed is a few weeks, not months.  For more information contact:

frank.tate@gulfsoft.com 304 376 6183
mark.hudson@gulfsoft.com 816 517 7179

Details

Some of the products whose support ends in 2018 are:

Product Version EOS Date
IBM Tivoli Monitoring  6.2.2 4/30/2018
IBM Control Desk  7.5.x 9/30/2018
Tivoli Workload Scheduler  8.6.x 4/30/2018
Netcool Operations Insight 1.2, 1.3.x 12/31/2018
Network Mgmt 9.2.x 12/31/2018
OMNIbus 7.4.x 12/31/2018
Impact 6.1.x 12/31/2018
IBM Tivoli Network Manager 3.9.x, 4.1.x 12/31/2018
Netcool Performance Manager 1.3.x 12/31/2018
Netcool Performance Flow Analyzer 4.1.x 12/31/2018
Network Configuration Manager 6.3.x, 6.4.0, 6.4.1  12/31/2018

IBM recommends upgrading to later versions of the products as soon as possible in order to maintain full support. After April 2018, support for Java™ 6 will be limited to usage and known problems with possible updates for critical security fixes through the end of 2018. After April 2018, WebSphere Application Server (WAS) 7 support will be limited to non-Java defects. Support for other components will continue as usual.

More information about Gulfsoft can be found here: https://www.gulfsoft.com/about

Friday, February 23, 2018

We've got a few open time slots for one-on-one meetings at #Think2018

The #Pink18 ITSM conference was a great success for us, and we're now looking forward to #Think2018. It's going to be a jam packed week, but we've still got a few time slots open to schedule sit down discussions with existing and potential clients and partners. Contact Frank (frank.tate@gulfsoft.com) or Mark (mark.hudson@gulfsoft.com) today to set up a 30-60 minute meeting!

Monday, February 19, 2018

#Pink18 is off to a Great Start

The #Pink18 ITSM conference kicked off last night with a reception, and it looks to be another great conference this year. Pink Elephant always has great thought leaders presenting at the sessions, and this year will continue that tradition.

If you're at the conference, please stop by our booth, #601, in the exhibitors showcase.