Tuesday, October 24, 2017

How Netcool Operations Insight delivers cognitive automation by Kristian Stewart

https://www.ibm.com/blogs/cloud-computing/2017/08/netcool-operations-insight-cognitive-automation/

One important topic that Kristian omitted from his excellent article is the optional Agile Service Manager (ASM) component of NOI. ASM provides a context aware topology view of your applications and infrastructure, which gives you a clear view of the impacts causes by events. Take a look at our other articles and YouTube videos for more information on ASM.

Friday, October 13, 2017

What to use instead of ITMSuper

ITMSuper is a JavaScript based tool that can be used for maintaining the health of your ITM 6.x environment. It was written by IBM and made available as a separate download, but was never completely supported. It's even less supported today, as it only supports Internet Explorer 8. Here is a great blog post from Shaun R at IBM pointing to different tools that you should use instead, all written by IBM's own John Alvord:

https://www.ibm.com/developerworks/community/blogs/0587adbc-8477-431f-8c68-9226adea11ed/entry/Helping_us_help_you_ITM_Bitesize_Edition_ITMSuper?lang=en

Wednesday, October 11, 2017