Wednesday, May 5, 2021

ServiceNow Quebec Release Netcool Connector V2 Implemented in JavaScript

 Background

Prior to the Quebec Release, the Netcool Connector was only available as a Groovy script. In the Quebec release, ServiceNow offers BOTH the legacy Groovy connector and a new JavaScript-based connector. This new connector is named IBM Netcool V2. This new connector leverages the OMNIbus REST API for retrieving and updating events, whereas the legacy Groovy script directly connects to the ObjectServer database to perform these operations.

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