ITM Tip: Disabling default situations during install time

Many ITM sites want to disable default ITM situations so that unnecessary alerts are not sent to the operations.  In old days, we usually disable the situations by running a simple script. One such example of the script is posted below.

http://blog.gulfsoft.com/2008/03/disable-all-default-situations.html

This task is much easier with ITM 6.2.2.  While seeding application support, ITM asks you to whether you want to add the default managed system groups to the situation distribution. If you answer no, the default situations will not be distributed to any managed system unless you explicitly assign them! However, this feature is applicable only for fresh installation of ITM 6.2.2 and may not apply to those who are upgrading from old version  of ITM.

GbsNcoSql V2.0

I hope you read the earlier article about the GbsNcoSql tool at the link below.

 

http://blog.gulfsoft.com/2010/01/now-you-have-alternative-to-freetds.html

 

In the first version, the tool could perform only SELECT statements, but now we have updated the tool to execute non-SELECT statements such as INSERT, DELETE and UPDATEs as well. For those who subscribed to this tool, I will send out an updated version this week.

 

Again, this tool is 100% free. Please send an email request from your work email to tony delgross (tony dot delgross at gulfsoft.com). 

 

One disclaimer:  This tool uses FreeTDS libraries to access Omnibus Object server database. While this works, please understand that IBM does not support this method.

IBM - Recording RPT 8 HTTP scripts

Tivoli is doing a great job of updating their support information, including this very detailed article on using RPT with ITCAMfT:

IBM - Recording RPT 8 HTTP scripts

Some possible responses to TADDM Error CTJTD3602E

IBM's documentation contains the following description of this error:

CTJTD3602E: The Change Manager is still processing. Wait and retry the discovery at a later time.

Explanation: The Change Manager is still running to process recent changes discovered. The discovery cannot be started until the Change Manager completes.

Operator Response: None.

Administrator Response: Allow time for the Change Manager to complete its processing before starting a discovery.

Programmer Response: None.

What we have found is that this condition can possibly occur for at least a couple of different reasons. The two situations we've found have been:

1. There was a deadlock on the database that we had to clear. A "little while" after we cleared the lock, we were able to successfully run a discovery again without receiving the error message.

2. The change manager partially ran, but didn't update the CHANGE_SERVER_STATUS table. Specifically, it left the value of the STATUS column set to 16 for the last discovery. To fix this, we had to run the following SQL:

update DB2TADDM.CHANGE_SERVER_STATUS set status = 17

This updates the STATUS column for all rows in the table. You could limit it with a WHERE clause, but in our case, it was valid as is.

We then needed to stop and restart TADDM, and the error message went away.

Identifying newly added systems in Tivoli Monitoring using GBSCMD

Hope you have been using the GBSCMD utility developed by Gulf Breeze for Tivoli Monitoring product.

 

In the latest version of GBSCMD (V3.7.1), there is a cool new feature added to the program. With "gbscmd listnewsystems", it can list the recently deployed systems in the environment along with the deployed time and the type of the agent.  With this feature, you can setup "after-install" policy scripts in ITM  just like Framework with little scripting.

 

Note: IV Blankenship wrote a blog article (http://www.gulfsoft.com/blog_new/print.php?sid=322) about this idea sometime back. 

 

Please note that the list of new systems is lost when TEMS is recycled, so you need to make sure this information is saved in a persistent store like a database or flatfile.

 

You can download the latest documentation for GBSCMD from the following link.

 

http://www.gulfsoft.com/downloads/gbscmdReferenceManual.pdf

 

Not yet subscribed to GBSCMD. Please contact us from your company email and we will send you a copy. Don't worry we will use the email only to send you future updates to GBSCMD. For those, who already subscribed to GBSCMD, we will send an update this week.

 

Are you going to Pulse 2010?
Come see Gulf Breeze at Pulse so we can show why we are the best.

Interesting Visualization

Anyone in IT cares about data at some point, so I try to bookmark visualizations that I think are noteworthy. The one I saw today is:

http://www.michaelvandaniker.com/labs/browserVisualization/

I'm not interested in the data that's behind it; I just think it's a neat way to present it.

http://manyeyes.alphaworks.ibm.com/manyeyes/

This is IBM's community Many Eyes project, which can be used by anyone.

http://code.google.com/apis/visualization/documentation/gallery.html

This is Google's Visualization API, also open to anyone.

http://graphviz.org/

Graph/node/relationship visualization.

GbsNcoSql User Guide

You can download the complete documentation for GbsNcoSql from the following link.

 

http://www.gulfsoft.com/downloads/GbsNcoSqlUserGuide.pdf

 

Hope you find it useful.