Monday, October 15, 2018

IBM Announces Multicloud Manager

It allows you to manage containers across all the biggest cloud providers.

You can now see your LinkedIn saved articles on the desktop!

I just ran across this today, and am very happy that I can finally view the items that I save on my phone on the web version. The link to see your saved articles is:

To save an article, you should see a little bookmark icon under all articles. Click that, and you'll get a DIC popup that tells you it's saved and give you a link to view all of your saved articles.

Tuesday, October 9, 2018

ITMSuper is in a new location

IBM moved the ITMSuper tool to:

If you're an ITM 6.x user and you haven't used this tool, you really should download it to help with the management of your environment.

Wednesday, October 3, 2018

Learning neat new things at the Splunk Conference

Splunk is introducing tons of great new features at their conference this year. Many customers complain about the cost of Splunk, but you can lower that cost by leveraging the data to cover more usecases. If you feel like you're not getting the most out of Splunk, give us a call to get some help.

Monday, September 17, 2018

Maximo 7.6.1 includes entitlement for Cognos Analytics 11

Cognos Analytics 11 is the all-new Cognos product built for self-service business analytics, competing with the likes of Tableau and Microsoft BI. Pam Denny at IBM created a 13-part video series about this new entitlement here:

Thursday, September 6, 2018

Some of our current projects

We work with a pretty wide array of products, so I wanted to highlight some of the projects we're working on right now

ServiceNow Architecture and Implementation

We're working with a communications company to implement their procurement, installation and change processes within ServiceNow, with asset feeds from multiple external systems.

ServiceNow Incident Response integration with QRadar

We're helping our client customize both products and the integration between them to best leverage their existing investment and people.

IBM Control Desk for Field Service Management

We're helping a different communications customer with their field service management through workflows and custom user interfaces defined in IBM Control Desk.

Netcool Operations Insight Implementation

We're actually working on several of these at the moment. The most work on these goes into identifying the different event sources, what (if any) automated actions need to be performed and who needs to be notified.

BigFix Steady State

A medical client of ours has been leveraging our BigFix Managed Services for several years to ensure that all IT equipment is both known and is running software at the appropriate patch level.

ICD and BigFix Implementation with Airgap

We're working with a defense contractor to ensure that their Asset Management and Change Management processes continue to work smoothly leveraging ICD and BigFix