ServiceNow Architecture and Implementation
We're working with a communications company to implement their procurement, installation and change processes within ServiceNow, with asset feeds from multiple external systems.ServiceNow Incident Response integration with QRadar
We're helping our client customize both products and the integration between them to best leverage their existing investment and people.IBM Control Desk for Field Service Management
We're helping a different communications customer with their field service management through workflows and custom user interfaces defined in IBM Control Desk.
Netcool Operations Insight Implementation
We're actually working on several of these at the moment. The most work on these goes into identifying the different event sources, what (if any) automated actions need to be performed and who needs to be notified.
BigFix Steady State
A medical client of ours has been leveraging our BigFix Managed Services for several years to ensure that all IT equipment is both known and is running software at the appropriate patch level.
ICD and BigFix Implementation with Airgap
We're working with a defense contractor to ensure that their Asset Management and Change Management processes continue to work smoothly leveraging ICD and BigFix
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