Thursday, February 9, 2017

Automated testing for IBM Control Desk

Last year IBM made available the Selenium Automation Toolkit for Maximo, which includes IBM Control Desk. More information can be found here:

https://www.ibm.com/developerworks/community/forums/html/topic?id=4d90a532-31a3-41bd-a128-2186fdae50b8

More information about Selenium itself can be found here:

http://www.seleniumhq.org/

IBM uses Selenium in several tools, including IBM Performance Manager and IBM Application Performance Manager. Essentially, it's used for recording and playing back web browser interactions.

Thursday, January 5, 2017

Maximo: How to view data from an arbitrary table

I recently had a need to view data in a Maximo table, but didn't have direct access to the database. So I wanted to find a way to use the Maximo Application Developer to get me this data. As I thought, it's very straightforward. Basically, you just need to create, configure, authorize and launch a dialog that specifies the table (MBO) as its source.

Mainly, follow the thorough instructions found here:

http://maximobase.blogspot.com/2013/05/how-to-create-custom-dialog-box-in.html

The parts of interest are:

In the dialog element, specify the appropriate mboname:

<dialog id="Testing" mboname="WARRANTYVIEW" label="Contract financial info" >

In this example, the MBO is "WARRANTYVIEW".

Also, you need to specify your MBO's attributes in with the "dataatribute" attribute of each appropriate control:

<textbox id="finaninfo_grid_s1_1"dataattribute="totalcost" />

In this case, "totalcost" is the name of the attribute that will be displayed. Yours will be different.

And that's it for my usecase. The MBO used by the dialog doesn't have to have any relationship to the main MBO attached to the application.

Friday, December 16, 2016

An awesome video on IBM Network Performance Insights 1.2

If you're not a member of the IBM Middleware User Community, you'll need to sign up for free to access this video, but I think it's well worth it:

https://www.imwuc.org/p/do/sd/sid=3340&source=6

Here are a couple of screenshots to show you the kind of detail covered:



The speakers in the video are:

Krishna Kodali, Sr. Software Engineer, IBM - Krishna Kodali is a Senior Software Engineer at IBM, he provides support and consultation for Netcool Product Suite. He has been working with Netcool Product Suite since 2005 and is a worldwide Subject Matter Expert (SME) for IBM Tivoli Network Manager (ITNM). He offers guidance in design and implementation for any size of deployment. Krishna has a Bachelor’s degree in Engineering and is a Cisco Certified Network Professional (CCNP). He specializes in Network Technologies, System Management, IT Service Management, Virtualization, SNMP and Netcool.

John Parish, Technical Enablement Specialist, IBM - John Parish has been teaching IBM courses for the past 10 years.

Wednesday, November 16, 2016

PINK17 Feb 19-22, Las Vegas

I'm attending the Pink Elephant 2017 IT Service Management Conference and Exhibition Feb 19-22 in Las Vegas. To all of my associates and friends, please let me know if you're going so we can try to connect.


Friday, November 4, 2016

IBM's Cloud Business Partner Advisory Council in New Orleans was amazing

This was the first BPAC I've attended, and I hope to be invited to many more. We got to get to know our VP enablement team and have some great fellowship all around. I got to make new friends at Lighthouse, gen-E, Flagship, Perficient, ne Digital, Sirius, Avnet, Arrow and others. Thank you Dave Hock, Bob Miller, Joh Donaldson, Don Stough, Rene Ferguson, Melissa Hadley and all other IBMers involved for pulling off a great event.
If you're an IBM Business Partner, you need to make sure to keep in touch with the IBM BP team. There was great information presented and just an outstanding sharing of ideas to help everyone be successful.
We look forward to seeing everyone in March in Vegas at InterConnect if not before!

Tuesday, September 20, 2016

All of the applications included in IBM Control Desk for Service Providers 7.6 and 7.6.0.1

Just thought this would be useful information to publish. Screenshots of all of the Applications you can select from the "Go To" menu and submenus in ICD 7.6 and 7.6.0.1