Friday, July 1, 2016

Accessing the CTGINST1 DB2 Instance From the Command Line Processor

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When you install IBM Control Desk 7.6 on Windows, you actually have two DB2 instances created - DB2 and CTGINST1. The one with all of the da...
Monday, June 27, 2016

Installing the ICD Demo Content along with the ICD Process Content Packs

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Do NOT try to install the 7.5.1 demo data into 7.6. It really doesn't work well. I'm leaving this post intact because the steps are...
Wednesday, June 8, 2016

Installing ITIC and TDI on Windows Server 2012

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Both of these tools use the ZeroG InstallAnywhere installer, which doesn't completely get along with Windows Server 2012. Luckily, there...
Tuesday, June 7, 2016

Installing SmartCloud Control Desk 7.5.1 Demo Content on ICD 7.6

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You can't do it Use the maxdemo data that comes with the product. Install it initially using these steps: https://www.ibm.com/devel...
Monday, June 6, 2016

IBM Control Desk for Service Providers

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One of the many features of IBM Control Desk that separates it from the competition is its ability to support Service Providers. It does thi...
Friday, April 22, 2016

Configuring ITIC for use with IBM Control Desk 7.6

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As shipped with ICD 7.6 (at least on Linux x86 64-bit), ITIC isn't quite configured correctly. When you try to run startFusion.sh, it wi...

The easiest way to work around the problem of having one VM on a NAT network and one on a host-only network in VMWare Workstation

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The Situation I have a BigFix environment with a Windows BigFix server on the host-only network, and I've got IBM Control Desk instal...